Terms of Service

Jibzo is run by [COMPANY NAME], a company registered in England and Wales with number [COMPANY NUMBER], whose registered office is at [REGISTERED ADDRESS] ("we", "us"). You can reach us at support@jibzo.ai.

These terms are an agreement between you and us. By creating an account or buying credits you accept them, along with our Acceptable Use Policy and Privacy Policy.

You must be at least 18 years old to use the service.

You sign in with a link we email to you. Anyone who can open that inbox can sign in as you, so keep it secure.

Videos are paid for with credits, which you buy in one-off packs. There are no subscriptions and nothing renews automatically.

Credits never expire. They have no cash value, can't be transferred and can only be used on our service.

Before you start a video we show exactly how many credits it costs. The cost depends on the version (Standard or Pro), the length of your clip and the resolution. You're only charged when you press Generate.

Pack prices are in US dollars and include any VAT or sales tax. Checkout is run by Stripe. Stripe, or an affiliate shown at checkout, may sell the pack to you as the merchant of record and collect the tax.

Credits are digital content. If you live in the UK or the EU, you normally have 14 days to cancel a purchase.

At checkout we ask you to confirm: "I want my credits now and understand I lose my 14-day right to cancel once I use any of them." So you can cancel a pack within 14 days for a full refund as long as you haven't used any of its credits. Once you use any of them, the right to cancel ends.

To cancel, email support@jibzo.ai from the address on your account.

If a video fails, is blocked by the safety filter, is canceled or takes too long, we return its credits to your balance automatically. We may retry a failed render on your behalf before refunding it; you're only charged once.

We don't refund credits for a video that rendered but that you don't like. AI results vary, so try a different clip or picture; the upload tips on the page help.

If a payment is refunded or reversed, we remove the credits it added. If some were already spent, your balance can't go below zero and we may restrict the account until it's resolved.

None of this affects your rights under consumer law.

You keep your rights in the clips and pictures you upload. You confirm that you own them or have permission to use them, and that every person shown has consented to being used this way.

You give us permission to store your uploads and to send them to our AI providers to make your videos, and to keep the results so you can download them.

You may use and share the videos you make, as long as you follow these terms and our Acceptable Use Policy. Videos may end with a short "Made with Jibzo" card.

Our Acceptable Use Policy lists what you can't make. We may refuse, remove or block content that breaks it, and suspend or close accounts that do.

Jibzo relies on third-party AI models. Results vary, models change, and we may add, change or retire effects and versions. Rendering usually takes a few minutes but can take longer.

We work to keep the service available, but we don't promise it will always be uninterrupted or error-free.

We're responsible for losses that are a foreseeable result of our breaking these terms or failing to use reasonable care. We're not responsible for losses that weren't foreseeable, or for business losses.

Nothing in these terms limits liability that can't be limited by law, including for death or personal injury caused by negligence, or for fraud.

You can stop using Jibzo at any time and ask us to delete your account by emailing support@jibzo.ai.

We may suspend or close an account that breaks these terms. If we close an account without a good reason, we'll refund credits you haven't used.

We may update these terms. If a change matters to you, we'll tell you before it takes effect.

These terms are governed by the law of England and Wales. If you live elsewhere in the UK or in the EU, you also keep the protection of your local consumer law and can bring a claim in your local courts.